Support Customer Service

Tough Corp's Customer Care Program, T-Care, comprises a number of value add programs that support its channel partner's delivery of superior rugged and durable products and support services to customers worldwide. Tough Corp and our business partners commit to provide personal attention and support in order to ensure a positive experience for our customers.

Tough Corp's channel partners have been trained and certified on Tough Corp's suite of rugged mobile computing systems. National, regional and local business partners have direct access to Tough Corp's engineering, technical support, marketing, and operations divisions. This has proven to be a direct and honest approach to supporting pilot installs, as well as full-scale fleet level deployments.

Tough Corp's T-Care Program elements offered in conjunction with our channel partners include:

• Pre-Sales Consultation on optimalrugged system elements
• Helpdesk Telephone Support - Technicalcall center - single point of contact
• Warranty Depot Repair Centers (DRC)
• Website Support - download center,customer/member section
• Field Services and Sustaining SupportPrograms
• ProfessionalServices - Deployment, Installation, Training

If you have feedback about our programs, services, or support, please provide it to support@toughcorp.com

Download Centre

	For Xplore products please click here.
	For TDS products please click here.

Support Contact

Within Australia: 1300 558 474
International: +(612) 9427 6577
support@toughcorp.com